Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, online handles or usernames, or other information pertinent to the Site. Users are not required to submit such information and may, if they prefer, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. At any point in time, Users may submit a Data Request via email or their Account Management page and all data linked directly to the User will be removed from the Site, subject to the discretion of Totem Group, Inc.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about a User's means of connection to our Site, such as the operating system, browser plugins, and the Internet service providers utilized and other similar information.
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How We Use Collected Information
Totem, Inc may collect and use Users personal information for the following purposes:
To run and operate our Site
We may a User's information to display content on the Site correctly.
To improve customer service
Information our Users provide helps us respond to customer service requests and support the needs of our Users more efficiently.
To personalize users' experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We may use feedback Users provide to improve our products and services.
To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other Site feature
We may use the information Users provide about themselves to send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use the information Users provide about themselves to send Users information and updates pertaining to their order(s). It may also be used to respond to their inquiries, questions, and/or other requests.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Where possible, we use the appropriate best practices in encryption and hashing when transmitting or storing User data.
Sharing Your Personal Information
We do not sell, trade, or rent Users personal identification information to others. In direct marketing deals with third-parties, we interpret the desired market or target audience of the third-party and direct their marketing towards that audience - we do not share any unnecessary information with that third-party. We do use Google Adsense to serve ads on some of the pages on our Site; any ads shown to you through Google Adsense are based on the data and information Google has collected on Users. We do not directly share stored User information with Google or other third-parties.
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your Acceptance of these Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.