Privacy Policy

Last Modified Sat, 29 April 2017 (12:12 AM UTC)

This Privacy Policy governs the manner in which Totem (owned by Totem Group, Inc, may also referred to by "Company", "We", or "Us") collects, uses, maintains and discloses information collected from users (each, a "User") of the https://totem.gg website, desktop application, and mobile application (collectively referred to as "Site"). This privacy policy applies to the Site and all products and services offered by Totem, Inc.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, online handles or usernames, or other information pertinent to the Site. Users are not required to submit such information and may, if they prefer, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. At any point in time, Users may submit a Data Request via email or their Account Management page and all data linked directly to the User will be removed from the Site, subject to the discretion of Totem Group, Inc.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about a User's means of connection to our Site, such as the operating system, browser plugins, and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may occasionally use "cookies" to enhance User experiences. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. Our Site avoids the use of cookies where possible.

How We Use Collected Information

Totem, Inc may collect and use Users personal information for the following purposes:

  • To run and operate our Site
    We may a User's information to display content on the Site correctly.
  • To improve customer service
    Information our Users provide helps us respond to customer service requests and support the needs of our Users more efficiently.
  • To personalize users' experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback Users provide to improve our products and services.
  • To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature
    We may use the information Users provide about themselves to send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    We may use the information Users provide about themselves to send Users information and updates pertaining to their order(s). It may also be used to respond to their inquiries, questions, and/or other requests.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Where possible, we use the appropriate best practices in encryption and hashing when transmitting or storing User data.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. In direct marketing deals with third-parties, we interpret the desired market or target audience of the third-party and direct their marketing towards that audience - we do not share any unnecessary information with that third-party. We do use Google Adsense to serve ads on some of the pages on our Site; any ads shown to you through Google Adsense are based on the data and information Google has collected on Users. We do not directly share stored User information with Google or other third-parties.

Electronic Newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Third-Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/policies/technologies/ads/

Changes to this Privacy Policy

Totem Group, Inc has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of these Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us via support, email (support@totem.gg), or Twitter.